Why it matters

  • Leverage diverse perspectives to gain in-depth knowledge

    Get a deeper understanding of the experiences, opinions and perspectives of key players.

  • Uncover non-textbook insights

    Discover the inside scoop and nuances that will strengthen your programs and strategies.

  • Expand your network

    Connect and build lifelong professional relationships.

What you'll get

  • Learn the art and science of asking the right questions, listening in, picking up on conversational leads and facilitating an insightful conversation.

  • Forge connections with interviewees using empathy and trust to nurture authentic quality conversations.

  • Gain resources to schedule and organize interview logistics.

  • Apply reliable methods and steps to synthesize, extract and analyze interview notes.

Course curriculum

  • 1

    Introduction to KII

    • What is a KII?

    • Overview of KII process

    • Course Overview

  • 2

    Be the expert

    • Background research

    • KII goal setting

    • Interviewee selection

  • 3

    Prepare for success

    • Get organized

    • Interview logistics

    • Rehearse

  • 4

    You are live

    • In-person interview

    • Virtual interview

  • 5

    After KII

    • Follow up

  • 6

    Extract, Synthesize, Analyze

    • Uncover KII key insights

    • Course recap

Sneak Peak

Watch Intro Video

What's the big deal with interviews?

Meet your instructor & teaching assistant

Senior Instructor

Gabrielle Appleford

Gabrielle has decades of experience in health financing, sexual and reproductive health/family planning, community and health systems strengthening, private sector engagement, and monitoring, learning and evaluation (MLE). As an instructor she brings strong management, leadership, creative and analytical skills which she has employed in a wide range of contexts. She holds a master’s in public health from LSHTM and a master’s in Development Studies from the University of East Anglia. She has worked or consulted for a wide range of organizations in sub-Saharan Africa, the Pacific, and Asia.

Teaching Assistant

Claire Gapare

Claire has experience in infectious diseases, women’s health, health financing and private sector engagement. She holds a MSc in Public Health from McGill University and is from Zimbabwe.

Coming soon!

Add your email to the mailing list to get the latest updates.